FAQ
Frequently Asked Questions
Installation & Setup
How do I install my dash cam?
Most dash cams can be installed in minutes. Simply mount the camera to your windshield using the suction cup mount, connect the power cable to your vehicle's 12V outlet or fuse box, and position the camera for optimal viewing angle. Detailed installation instructions are included with each product.
Can I hardwire my dash cam?
Yes, many of our dash cams support hardwire installation for a cleaner look, parking and 24/7 mode functionality. We recommend professional installation if you're not comfortable working with your vehicle's electrical system.
Features & Functionality
What is parking mode?
Parking mode allows your dash cam to continue recording or monitoring while your vehicle is parked. It typically activates motion detection or impact sensors to capture incidents when you're away from your vehicle.
How much storage do I need?
We recommend using a high-endurance microSD card with at least 64GB of storage. Larger capacities (128GB or 256GB) allow for longer recording times before the camera loops and overwrites older footage.
Do your dash cams record audio?
our dash cam include built-in microphones for audio recording. This feature can typically be disabled in the camera settings if preferred.
Compatibility & Requirements
Will this work with my vehicle?
Our dash cams are designed to work with any vehicle that has a 12V power outlet or compatible hardwire connection. Check individual product specifications for voltage requirements.
What memory cards are compatible?
We recommend high-endurance microSD cards (Class 10, U3, or higher) from reputable brands. Maximum supported capacity varies by model—check your product specifications.
Warranty & Support
What warranty do you offer?
Warranty coverage varies by product. Please refer to the specific product page or contact our support team for detailed warranty information.
How do I contact customer support?
You can reach our support team through the contact form on our website. We typically respond within 24-48 hours during business days.
Shipping & Returns
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US.
What is your return policy?
We accept returns within 14 days of purchase for unused items in original packaging. Please contact our support team to initiate a return.